Excerpted from article Avoiding the platitudes and simple solutions,

By Andrew Neitlich, Center for Executive Coaching :

Wonderful! The Wall Street Journal featured an article called, “Not communicating with Your boss? Count your blessings.”

The wisdom in this article offers a fantastic criticism of much advice that some executive coaches spew.

For instance:

- Asking “How can I help?” can be a good thing to do, but can also offend certain people by implying they need help.

- Paraphrasing what people say to show you are listening can make you sound like an idiot and offend others (who may not appreciate being paraphrased).

- Some problems between people can’t be solved by 5-step formulas or action plans.    [Continued]

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